1. Introduction
Brooklyn Total Wellness ("BTW," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit brooklyntotalwellness.com (the "Website").
The Website is primarily informational. Appointments are requested through our secure patient portal. The Website does not provide online diagnosis or emergency mental-health services.
2. Information We Collect
Information collected automatically. When you visit the Website, our hosting and analytics services may automatically collect limited technical and usage information, including Internet Protocol (IP) address and approximate geographic area; browser, device, and operating-system information; pages viewed, referring pages, dates, times, and general interaction data; and cookie identifiers and similar technical information used for Website functionality, security, and analytics.
This information is used in aggregated or limited form to understand Website traffic, maintain security, and improve Website performance and content.
Information you choose to provide. If you contact BTW using a telephone number or email address displayed on the Website, the information you provide will be handled according to the nature of your communication and applicable law.
Appointments are requested through BTW's secure patient portal. Information submitted through that portal is governed by the privacy and security practices applicable to the portal and BTW's clinical operations.
Do not send medical, psychiatric, insurance, financial, or other sensitive information through ordinary email or social media.
3. Cookies and Analytics
The Website uses basic cookies and analytics technologies to support essential functions and understand Website use. Cookies are small files stored on your device. Analytics technologies may collect information about visits and interactions, but BTW does not use the Website to sell personal information or to create advertising profiles based on health-related activity.
You may control or delete cookies through your browser settings. Blocking cookies may affect certain Website functions. If a cookie banner or preference tool is available, you may also use it to manage nonessential cookies.
4. How We Use Information
BTW may use information collected through the Website to operate, maintain, secure, and improve the Website; understand general Website traffic and content performance; detect, prevent, and respond to technical problems or misuse; respond to nonclinical administrative inquiries; and comply with legal obligations and protect the rights, safety, and property of BTW and others.
5. How Information May Be Shared
BTW may share limited information with service providers that support Website hosting, security, maintenance, and analytics, subject to appropriate contractual or operational safeguards. Information may also be disclosed when required by law, legal process, or a valid government request, or when reasonably necessary to protect rights, safety, or security.
The Website may link to or embed content from third-party services, including Instagram, YouTube, podcast platforms, mapping services, or other media providers. Those services operate under their own privacy policies, and BTW is not responsible for their privacy practices.
6. Health Information and HIPAA
Visiting the Website does not create a psychologist-patient, therapist-client, or other professional relationship. If you become a patient, health information collected through BTW's clinical and administrative systems may be subject to separate privacy notices and applicable health-information laws.
This Website Privacy Policy does not replace any Notice of Privacy Practices that BTW may provide to patients.
7. Data Security and Retention
BTW uses reasonable administrative, technical, and physical measures appropriate to the nature of the information handled through the Website. No Internet transmission or storage system can be guaranteed to be completely secure.
Technical and analytics information is retained only as reasonably necessary for Website operation, security, analytics, legal compliance, and legitimate business purposes, subject to provider settings and applicable law.
8. Children's Privacy
The Website is intended for a general audience and is not directed to children under 13. BTW does not knowingly collect personal information online from children under 13. A parent or legal guardian should contact BTW regarding services for a minor.
9. Your Choices
You may adjust browser cookie settings, use available cookie controls, avoid using ordinary email for sensitive information, and choose not to interact with embedded third-party content. Questions about Website privacy may be directed to BTW using the contact information below.
10. Changes to This Policy
BTW may update this Privacy Policy periodically. The revised version will be posted on the Website with an updated "Last Updated" date. Continued use of the Website after a revision means the updated policy applies to subsequent Website use.
11. Contact
Brooklyn Total Wellness
Email: brooklyntotalwellness@gmail.com
Telephone: (917) 755-7394
Website: brooklyntotalwellness.com
Prepared for website publication. Final legal review is recommended before publication.